Consumer Hotline for Tourists

 Consumer Hotline for Tourists

The Consumer Hotline for Tourists offers telephone consultation that overseas visitors to Japan can use if they experience consumer issues while visiting Japan. Feel free to call this hotline if you encounter consumer issues involving stores, restaurants, bars, transportation, or hotels during your visit.

Phone Number:  03-5449-0906
    ※ Standard call rates will apply

Hours:  Mon - Fri    10:00 am - 4:00 pm
            (closed weekends, national holidays, and Dec. 29 - Jan 3)

Available Languages:   English


Experience the Otaru Ushio Festival!

 Experience the Otaru Ushio Festival!

This tour is for foreign residents of Japan. will you join us? 

Click here to apply


About "Otaru Ushio Festival"

"Otaru Ushio Festival" is Otaru's biggest summer event.

It is held on the last weekend of July every year.

The festival started as an opportunity to hand down the history 

and culture of Otaru to the next generation and 

pray for the development of Otaru and the  appreciation of the sea.


Tenguyama Ropeway Temporarily Closed for Maintenance

  Tenguyama Ropeway 

Temporarily Closed for Maintenance

Please note Tenguyama Ropeway is closed temporarily 
for maintenance from March 27 (Mon) - April 14 (Fri). 

◇◆   CLOSED   

March 27 (Mon) ~ April 14 (Fri), 2023

◇◆ 2023 SUMMER SEASON   

April 15 (Sat) - November 5 (Sun)
9:00-21:00 (last ride up at 20:48)

2-16-15 Mogami, Otaru


2023 Snow Light Path

  2023 Snow Light Path  

Otaru's famous winter festival, Snow Light Path, was held this year from
 Feb. 11 to Feb. 18. It's been 3 years since it was held in its usual form, and according to Hokkaido Simbun (newspaper), we had over 252,000 visitors!
Here are a bunch of pics taken at the various sites on various days.

Canal Plaza


one day, after lighting all the candles, we were hit with heavy snowfall...

before                                              after    
(pic from different day)                                         

if you look closely, you can sorta see the outline of the snowman...

after clearing off the snow and lighting some candles...

Otaru Canal  
~Asakusa Bridge to Chuo Bridge~


~Chuo Bridge to North Canal~

Former Temiya Railway

Otaru Art Base

Mt. Tengu

Otaru Marine Products Processing Cooperative

For those of you who missed it this year, we hope to see you next year!!