Consumer Hotline for Tourists

 Consumer Hotline for Tourists

The Consumer Hotline for Tourists offers telephone consultation that overseas visitors to Japan can use if they experience consumer issues while visiting Japan. Feel free to call this hotline if you encounter consumer issues involving stores, restaurants, bars, transportation, or hotels during your visit.

Website: https://www.cht.kokusen.go.jp/en/

Phone Number:  03-5449-0906
    ※ Standard call rates will apply

Hours:  Mon - Fri    10:00 am - 4:00 pm
            (closed weekends, national holidays, and Dec. 29 - Jan 3)

Available Languages:   English

                                 Chinese

                                 Korean

                                 Thai

                                 Vietnamese

                                 French

                                 Japanese