Consumer Hotline for Tourists
The Consumer Hotline for Tourists offers telephone consultation that overseas visitors to Japan can use if they experience consumer issues while visiting Japan. Feel free to call this hotline if you encounter consumer issues involving stores, restaurants, bars, transportation, or hotels during your visit.
※ Standard call rates will apply
Hours: Mon - Fri 10:00 am - 4:00 pm
(closed weekends, national holidays, and Dec. 29 - Jan 3)